International Association for Impact Assessment

Effective Engagement In Impact Assessment – Working to International Good Practice Standards

Effective Engagement In Impact Assessment – Working to International Good Practice Standards

9, 11, 16, 18 July 2024 | 20:00-23:00 UTC each day
Registration now open!

Learn to dentify and reach diverse audiences and explore best practices for information sharing and gathering. Through interactive exercises and real-world case studies, gain practical knowledge to plan, deliver, and evaluate impactful public participation strategies.

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Presented by: Tanya Burdett  (Melbourne, Australia) and Margaret Harvie (Sydney, Australia)
Course tuition:  US$480 for IAIA Members / $580 for Non-IAIA Members  (No bursaries available for Online Training Courses.)
Please register early! The course will be cancelled if the minimum number has not been reached one week before the course start date. If the training course is cancelled at that time due to low enrollment, IAIA will notify you and provide refund information.
Payment & refund policies: Registration is not confirmed until payment has been received and a receipt has been issued. Pre-registration and pre-payment by individual course deadline is required. IAIA will refund registration fees upon written request received before the specific course deadline; a US$125 processing fee will be retained. After the course deadline date, no refunds will be issued for cancelations or no-shows. Substitutions for paid registrants may be made in writing without financial penalty. 
Course level:  Intermediate to Advanced       
Language of delivery: English        
     1) An understanding of public participation, and
     2) A willingness to adapt your approach and techniques to take them to the next level   
Homework between sessions: Some watching of short videos to be provided in the training room

Based on the International Association for Public Participation (IAP2) foundations, we cover 6 critical components for effective public participation including understanding values, clarifying the decision, and setting engagement goals and objectives. As part of the 6 critical components we look to explore costs and benefits of public participation for the proponent, and all stakeholders; a full understanding of who stakeholders are, how to identify and reach them; applying the IAP2 Core Values for Public Participation to your entire process; understanding different technique formats – for sharing information, collecting and compiling information and bringing people together – when and why to use different techniques, technique role play and insights.  The course draws these principles together with the IAIA Best Practice Principles and FasTips to hone participants' skills in effective engagement in impact assessment – planning for, delivering, and evaluating engagement in impact assessment.
Drawing on participants' own case study ideas, the course explores lessons learned, focusing on a specific reference case to highlight good practice approaches specific to impact assessment. The course is highly interactive, makes use of several core elements of effective public participation, and will be tailored to the participants’ background, regardless of their sectoral experience, and their need to apply international good practice standards in public participation for impact assessment. Participants receive a training manual, technique guide, presentation material, and references for future use, drawing also on international good practice standards such as those of the
Performance Standards of the International Finance Corporation

The course is useful for:

  • Public participation and impact assessment practitioners
  • Project proponents
  • Regulators/authorities at all spheres of government
  • Educational institutions
  • Lenders, investors, and financiers
  • A range of stakeholders including community-based and non-governmental organizations
  • Anyone interested in or potentially affected by a proposed development.
The course focuses on defining what effective public participation is, the role of the decision-maker/organization and other participants in that process, and uses the IAP2 Core Values, Spectrum for Public Participation, and Code of Ethics to establish clear and achievable objectives for public participation and a promise to the public.
Testimonials from participants at IAIA18 & IAIA19 training courses:
  • "Tanya did a great job, very inclusive. It was a pleasure to attend."
  • "Passionate and experienced presenters. Good training material. Good involvement of the participants."
  • "Brilliant! Experienced presenters bringing in real-life and practice examples."
  • "Very good presentation. Good number of examples to learn from."
  • "The facilitators are excellent at coaching and engaging, which comes from extensive field work experience. It was very useful."
  • "Very educative and well-delivered. I like the group work too. It got me thinking hard."


Tanya Burdett 
has 25+ years' planning, impact assessment, and engagement experience, key roles:
  • SEA/EIA Expert representing UK government at EU forums
  • EIA Quality Mark Panel member, Institute of Environmental Management and Assessment (IEMA)
  • IAIA public participation section co-chair
  • IAP2 training 600+ people from 40+ countries - Africa (Ghana, South Africa), Asia (Indonesia), Australia, EU (UK, Ireland, Italy, Malta, Poland, Portugal), Kazakhstan, Yemen; and extensively online.

Margaret Harvie has 25+ years' leading teams for government and private sector infrastructure projects through assessment and delivery, including the following key roles: 
  • Led the community engagement for Impact Assessment for multiple projects in water, power, transport (road rail and marine) and waste.
  • Member of the panel of Chairperson for Community Consultative Committees that form part of the conditions for project approval in NSW, Australia
  • IAP2 trainer since 2008 for 1000+ people from Australia, New Zealand, Singapore, Thailand, Malaysia.